Tiers buy capability — seats, lenses, advanced features. Credits buy AI work. Every action — a draft, an Ask Q&A, a roadmap suggestion — pulls from one unified pool. AI inference is included; no per-resolution gouge, no surprise LLM bills.
3 seats, 500 credits/month, no credit card.
Prices in USD. Every paid plan starts free — no card.
Tiers buy capability; credits buy AI work. Allocate them however your team needs — and add more the moment you need them, no upgrade required.
Every AI action — a drafted reply, an Ask Q&A answer, a roadmap suggestion — pulls from the same monthly credit allowance. No separate buckets to top up.
Go over your included credits and the extra bills at the flat add-on rate — from $0.10 per conversation. Under the included amount, no charge.
Subscribe for a lower per-credit rate, or buy a one-time top-up for a busy month and sit on it the next — top-up credits roll over for 24 months.
At a typical 40% autonomous-resolution rate on a mature workspace, that works out to about ≈ $0.25 per resolved ticket — roughly half the category average.
Retention, Engage and Voice come with a built-in preview — nothing to unlock. Each shares your one credit pool and lands at roughly half the cost of the tool it replaces.
Replacing your success platform, your engagement tool, or your call center? Add the module, keep one contract — same login, same customer brain, one invoice.
3 seats, 500 credits/month, no credit card. Business runs a 30-day ROI pilot — we measure the savings together, stay or walk with no penalty.