Community

Let your customers answer each other. Keep the answer.

Spaces your customers post in, moderated by the same AI that drafts your support replies. An accepted answer joins your knowledge base, so the forum stops being a place answers go to be forgotten.

app.pilotpm.ai/community/spaces
Spaces
this month · 1,412 active members of 9,830 registered
3 to review
SpaceActiveThreadsAccepted answers
Getting started61214891
Tips & tricks48820364
Feature requests31277
Moderation queue
Tips & tricks · "Cheapest way to get Pro is …" — flagged: off-platform sales link Hide Keep

Billed on who showed up — not on who ever signed up.

Monthly-active, not registered

A member bills in the months they actually entered or posted. Most community tools bill your whole registration list, a number that only ever grows.

Answers feed the AI

An accepted answer joins the same knowledge base the support AI drafts from. Your customers end up writing part of your help center.

Staff never bill

Operators and self-test members are excluded from the count, so moderating your own community does not cost you anything.

How it works

Same rules as your inbox, applied to the forum.

Moderation uses the reply rules you already wrote for support. A post that would be refused as a reply is held as a post.

01

Open a space

Getting started, tips, feature requests — each with its own members and, if you want, its own language.

02

Let the AI hold the line

Spam, off-platform sales links and abuse are held for a human. Everything else posts immediately.

03

Promote the good answers

Mark an answer accepted and the support AI can cite it in its next draft — with a link back to the thread.

Pricing

From $250/mo, sized by monthly-active members; then 30¢ per active member beyond the allowance.

Growth
$500/mo

includes 2,000 active members

Business
$1,000/mo

includes 5,000 active members

Let your customers answer each other. Keep the answer.

We set it up with you on your own data.

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