Engage

Lifecycle messaging that already knows what they did.

Onboarding, activation, win-back — by email or in your app. Targeted on real behaviour rather than a list someone exported last quarter, and measured against whether the customer came back, not whether they opened.

app.pilotpm.ai/engage/impact
Daily reach
last 30 days · email + in-app
Sending
Reached
18,402
Came back
2,914
Conversion
15.8%
Per message
MessageChannelCame backRate
Day 1 · first lesson nudgein-app 21.4%
Day 7 · streak at riskemail 14.1%
Day 30 · win-backemail 6.8%

Measured on whether they came back — not whether they opened.

One profile, not a list

The same customer record your support inbox uses. A person who just complained does not get an upsell that afternoon, because both products read the same history.

Email and in-app, one campaign

Send to whoever has an address and show a card to whoever opens the app. Same audience definition, no second tool to keep in sync.

Consent is a gate, not a footnote

Marketing consent defaults to opt-out and is checked at send time. A contact without an affirmative opt-in is not messaged, whatever the list says.

How it works

Three steps, no journey canvas.

Audiences are written as plain conditions on the profile — plan, last activity, what they did or didn't do — so the segment stays true as customers change.

01

Define who

"Trial users who finished lesson one but haven't come back in 3 days." Reviewed as a sample before anything sends.

02

Write once, deliver twice

One message, sent as email to those with an address and shown as an in-app card to those who open the app. Quiet hours and suppression apply automatically.

03

Measure the return

Every message reports how many recipients came back and did the thing — per message, per day — not open rates.

Pricing

From $2,500/mo, sized by monthly-active users. Surveys and in-app messages are included; then 3¢ per MAU beyond the allowance.

Growth
$2,500/mo

includes 100,000 MAU

Business
$6,500/mo

includes 500,000 MAU

Reach them at the right moment. Prove it worked.

We set it up with you on your own data.

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