PilotPM Apps · 02 / Engage

Reach millions of customers. Babysit zero journey canvases.

Your engagement platform doesn't know what your customers said to support yesterday. PilotPM Engage runs email, push, SMS and in-app on the same brain that answers them — you set the goal, the AI writes to each recipient individually, and consent is enforced before anything leaves the building.

Free preview on any paid plan — 10,000 MAU. Paid tiers from $2,500/mo — full rate card.

02.1 / How it works

Describe the audience. Set the goal. The gates do the worrying.

A campaign is three decisions, not thirty canvas nodes.

01

Audience, in plain English

“Active last month, on the free plan, never opened a campaign” — described in a sentence, resolved against your profiles, with reach and consent coverage estimated before you commit.

02

Compose once, personalize per recipient

A five-step builder — compose, audience, schedule, review, launch — with live desktop and mobile preview and a real test-send to your own inbox. Flip on AI personalize and every recipient gets an individually written message, not a mail-merge.

03

Send through the safety gates

Consent ledger, suppression list, recipient quiet hours — enforced at dispatch, not promised in a policy doc. A circuit breaker auto-pauses the send if bounces or complaints spike.

Honest by design: plain merge-tag sends meter as MAU only — zero AI credits. AI-personalized sends draw one credit per recipient from your plan's one pool. No hidden send-time math.

02.2 / What's in the box

Consumer-scale messaging that knows your customers.

Channels

Email, push, SMS & in-app

One platform, one audience model, one suppression list across all of them — no more “we emailed her the offer push already gave her.”

AI personalize

Written for each recipient

Not a mail-merge token — the AI writes each message from that customer's own context on the brain: plan, language, history. One credit per recipient, and only when you flip it on.

Segments

Plain-English segments

Describe the audience in a sentence; the builder turns it into a living segment over your profiles. Reach, consent coverage and cost are estimated before every launch.

SDK

In-app, via a light SDK

Web, iOS and Android event ingest with MAU metering — in-app nudges and messages run on the same profiles and consent rules as every other channel.

Compliance

Consent is a gate, not a checkbox

Double opt-in, Global Privacy Control, cross-channel suppression propagation and recipient-timezone quiet hours — enforced at dispatch on every single send.

Deliverability

Guardrails that protect your domain

Warm-up ramps, daily caps and a bounce/complaint circuit breaker that pauses the send automatically — your sender reputation survives your biggest campaign.

02.3 / The pre-flight estimate

You see the real audience before you press launch.

Reach, consent, suppression and cost — computed up front, so “how many will this actually hit?” is never a surprise on the invoice.

CAMPAIGN · WINBACK-Q3 · ESTIMATE
Segment reach 41,268 profiles
Opted in & not suppressed 36,315 sendable
Quiet hours honored per recipient's timezone
AI personalize on — one message written per recipient 1 credit each

Illustrative — product screenshots coming soon. The live estimate runs your actual consent ledger and suppression list.

02.4 / Pricing

About half a Braze. Including the AI.

Engage adds to any Growth or Business plan. The numbers below are the same source of truth as the pricing page.

Engage
Replaces engagement platforms like Braze
Free preview on any paid plan — 10,000 MAU
From $2,500/mo
Adds to any Growth or Business plan
Growth $2,500/mo 100k MAU
Business $6,500/mo 500k MAU
  • Email, push, SMS & in-app from one platform
  • Goal-based sends — the agent decides who, what & when
  • Consent, quiet hours & cross-channel suppression built in
  • then $0.03 / MAU / mo
Talk to us about Engage →

MAU means monthly-active — profiles that didn't show up this cycle don't bill this cycle. Plain sends cost no credits; AI-personalized sends draw from your plan's one pool.

Switching

Coming from Braze or MoEngage?

Your canvases, segments and templates import in — the migration adapters carry your assets across, and re-authoring journeys as goals is work we do with you, white-glove. Your suppression list comes too, so day one is as safe as day one hundred.

See it on your audience

Reach every customer. PilotPM Engage.

Bring one campaign you ran last quarter — we'll walk exactly how it would run here: the audience estimate, the gates, the per-recipient copy. No slides.

The free preview runs on any paid plan — connect the SDK, watch profiles assemble.